New to Jakarta? A Contact List for Expats to help you hit the ground running..

What’s covered
Housing and relocation · Temporary accommodation · Home services · Domestic staff · Internet and utilities
Banking and mobile · Pets and vets · Transport and driving · Hospitals and emergencies


Related guides

Expat’s Guide to International Schools in Jakarta

What international families should know before choosing a school in Jakarta.

The Ultimate Guide to Jakarta’s Neighbourhoods and International Schools

Neighbourhoods, commuting patterns and how they affect school choice.


This guide is designed for Jakarta expats and families relocating to South Jakarta, including those connected to international schools such as the Independent School of Jakarta (ISJ).


Residential Real Estate (Expat Housing – South Jakarta)

  • Savills Indonesia
    Kevin Murtagh – President Director
    WhatsApp: +62 811 1900 633
    Office: +62 21 2932 9380
  • Colliers Indonesia – Residential Services
    Lenny Sinaga
    WhatsApp: +62 815 1149 4630
    Office: +62 21 3043 6888
  • Knight Frank Indonesia
    Prime residential rentals and sales
    WhatsApp: +62 811 9771 080
    Office: +62 21 570 7170
  • Jakarta Luxury Homes
    High-end expat rentals (houses & apartments)
    WhatsApp: +62 819 1199 9318
    Email: sales@jakartaluxuryhomes.com

Relocation Companies (Jakarta Expat Services)

  • EMC Relocations
    Visas, KITAS, settling-in services
    WhatsApp: +62 811 1310 888
  • Crown Relocations Indonesia
    Immigration, orientation, household moves
    WhatsApp: +62 811 144 1818

Temporary Accommodation (Near International Schools)

InterContinental Residence Jakarta Pondok Indah
Serviced residences connected to Pondok Indah Mall and close to leading international schools in South Jakarta, including ISJ.

  • WhatsApp (reservations): +62 811 1222 330
  • Phone: +62 21 3950 7355
  • Email: reservation.icjakarta@ihg.com

Home & Utilities (Jakarta Living Basics)

  • AC Servicing – Cooltech AC Jakarta
    WhatsApp: +62 812 9090 9096
  • Drinking Water Delivery (19L gallons)
    WhatsApp: +62 812 9000 8888
  • Handyman (Tukang) – Pak Budi
    WhatsApp: +62 812 8466 7721

Domestic Staff (Helpers, Maids & Drivers)

Helpers / Maids: Live-in arrangements are common for expat families in Jakarta. Typical salary IDR 2.5–4.5m/month. One day off per week is standard.

Drivers: Many Jakarta expats hire a full-time or part-time driver rather than driving themselves. Typical salary IDR 4.5–6.5m/month (excluding overtime and fuel).

  • Driver Jakarta Services
    WhatsApp: +62 811 8222 199

Internet, Electricity & Water

  • Biznet – WhatsApp: +62 811 9696 696
  • First Media – WhatsApp: +62 811 8190 090
  • IndiHome – WhatsApp: +62 811 6147 147

Electricity: Usually prepaid via token system.
Water: Billed monthly by building or local provider.


Banking & Mobile (Jakarta Expat Admin)

Bank accounts: KITAS required. Allow 1–2 branch visits.

Mobile phone plans: Passport required for SIM registration. Telkomsel offers the best national coverage; XL is a good value alternative.


Pets

  • Pet Import – Groovy Pet Transport
    WhatsApp: +62 812 1000 0099
  • Vet – Groovy Vet Care Kemang
    WhatsApp: +62 811 9911 180

Getting Around Jakarta

Most expats in Jakarta rely on ride-hailing services or a private driver.

  • Grab – best for cars and longer trips
  • Gojek – excellent for short trips and motorbikes
  • Bluebird – safest metered taxi option

Healthcare & Emergencies

  • RS Pondok Indah – popular with expats
  • Siloam Hospitals – international standard facilities
  • Private Ambulance – SOS Medika
    WhatsApp: +62 811 8500 999

ISJ is Jakarta's leading British international school for children aged 2–13, delivering the gold-standard English National Curriculum. Driven by our hand-picked teachers from top UK independent schools, our pupils consistently achieve remarkably high academic results. To see how Jakarta’s leading British school for children aged 2 to 13 uses singing to enrich learning, build confidence, and create a joyful, connected school community book a school tour.

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